Frequently Asked Questions
Answers to Common Questions About Gems N' Loans
Whether you're buying, selling, or borrowing, we want you to feel confident every step of the way. Below are answers to some of the most frequently asked questions about our services.
What items do you accept for sale or loan?
We accept a wide variety of items including gold, jewelry, watches, electronics, tools, designer handbags, cameras, musical instruments, and more. If you're unsure whether we accept your item, give us a call or stop by any location.
How do collateral loans work?
A collateral loan allows you to borrow money using your valuable item as security. We evaluate your item, offer a loan amount based on its value, and store the item securely until you repay the loan. No credit checks required.
What happens if I can’t repay my loan on time?
If you can't repay your loan by the due date, you may be able to renew or extend it by paying the interest due. If you choose not to repay, the item becomes ours—no penalties or credit impact.
Do you buy broken or damaged gold jewelry?
Yes! We buy gold in any condition, including broken, damaged, or mismatched pieces. We pay based on the weight and purity of the gold.
Are your evaluations free?
Yes, all evaluations are free with no obligation to sell or borrow.
Can I shop for jewelry or luxury items in your stores?
Absolutely! Each Gems N' Loans location offers a curated selection of fine jewelry, luxury watches, designer goods, electronics, and more—all at competitive prices.
Do you offer custom jewelry design?
Yes, our in-house jewelers can help you create one-of-a-kind custom pieces, whether you’re starting from scratch or redesigning something you already own.
Where are you located?
Have Any More Questions?
Reach out to your nearest Gems N' Loans location—we’re here to help!
Ready to Sell Your Gold for Cash?
Experience why Gems N' Loans is known as the #1 Gold Dealer & Seller—where you can always bring your gold and leave with cash!